Return & Exchange

Exchange Policy

We do not allow size exchange or return since we belong to an intimate wear category

At Bae Beach, we only replace items if they are defective or damaged. To request an exchange for the same item, please email us at support@baebeach.com within 24 hours of delivery. Unfortunately, delays beyond this timeframe will result in a rejected exchange request.

How to Return Your Product
To return your item, kindly mail it to: support@baebeach.com in the following format

Name:

Email ID:

Contact No:

Order ID:

Reason for Return:

Photo of the defect:

Shipping & Exchanges
The time it takes for your exchanged product to reach you may vary depending on your location.

For further assistance, feel free to reach out to us at support@baebeach.com. We’re here to help!

Refund Policy 

At Bae Beach, refunds are processed only under the following conditions:

  1. Refunds are applicable only for products with a manufacturing defect.

  2. Defects must be reported within 24 hours of delivery via email at support@baebeach.com.

  3. Refund requests made after 24 hours of delivery will not be entertained.

  4. A complete unboxing video of the package is mandatory for any refund request. Refund requests without this video evidence will be rejected.

  5. We do not process refunds for changes in size, color, or personal preferences.

For further assistance, feel free to contact us at support@baebeach.com. We’re here to ensure your shopping experience is smooth and satisfying!

Important: If the above process is not followed, we will not be responsible for any refund/exchange and no exceptions will be provided. Any refund or exchange request is at the discretion of Bae Beach.